Legal
Privacy Policy
Last updated: February 2026
Who We Are
Base Camp at Baldersby Park (“we”, “us”, “our”) operates outdoor education and adventure activities from Baldersby Park, Park Rd, Thirsk, YO7 3BZ. We are committed to protecting the privacy of everyone who interacts with us.
What Information We Collect
We may collect the following information:
- Contact details – name, email address, phone number (when you enquire, book, or contact us)
- Booking information – names and ages of attendees, dietary requirements, medical/SEND information relevant to safe participation
- Schools data – school name, teacher name, group size (for school bookings)
- Website usage – anonymised analytics data to help us improve the site
How We Use Your Information
- To process and manage bookings
- To communicate with you about your booking (e.g. pre-event information, updates)
- To ensure the safety and wellbeing of all participants
- To respond to enquiries submitted via our contact or schools forms
- To improve our website and services
Third-Party Services
We use the following third-party services:
- BookWhen – for event bookings and ticket management
- Resend – for sending booking-related emails
- Vercel – for hosting this website
- Cloudflare – for image hosting and delivery
We do not sell, trade, or share your personal information with any other third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described above, or as required by law. Booking records are kept for a reasonable period for safety and administrative purposes.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
Contact Us
If you have any questions about this privacy policy or your personal data, please contact us at hannah@basecamplearning.co.uk.